Office 365 Email Migration

We provide seamless Office 365 email migration support services for businesses. Start your Office 365 email migration today, with CRT!

office 365 support

Office 365 Email Migration

Email embodies a business-critical system; it is often the primary method of communication between the representatives of your business and your customers and suppliers; it is the necessary platform for many two-step authentication security measures; it is also one of the most important aspects of any web-based process. This is why it is crucial to partner with a reliable IT company that can make Office 365 email migration simple and with as few implications on your business as possible. 

As IT experts trained in Microsoft products, the CRT Network Solutions team are confident that we can help migrate your existing email to Office 365. If you need assistance with Office 365 email migration, please contact us and we will get back to you.

Get in Touch
With Us

Preparing For

Office 365 Email Migration

Regardless of your reason for migrating your email, there is more to the process than simply moving users and data across. Planning for the migration and knowing what you will be migrating can further simplify the process. When we conduct an Office 365 email migration, we ensure we consider the following:

  • User mailbox data, which often includes emails, contacts, tasks and calendars; these are often some of the trickiest batches of data to migrate as it directly impacts on your coworkers’ or staff’s ability to continue to work. During an Office 365 email migration, we aim to ensure that your business does not experience any downtimes, data losses or disruptions. 
  • Application mailbox or system mailbox data is often overlooked during a migration. If your business uses automated systems to send emails out, like marketing platforms, CRMs or MRPs, it will be affected by the migration. Similarly, distribution lists will also need to be carefully transitioned across to Office 365. 
  • Many businesses use shared mailboxes for generic emails, which may be used on your website for forms or contact pages. These are important and should work at all times – something we are careful to ensure during an Office 365 email migration.
  • Your business’ DNS records will need to be reconfigured to ensure that your email flows into Office 365 instead of to your old email system.
  • User devices like desktops, laptops, mobiles and tablets will need to be reconfigured to connect to their new mailboxes on Office 365 once the migration is complete.
office 365 email migration

Office 365 Email Migration

Migration Options

Office 365 email migration can take time. This largely depends on things like how many users are in your organisation, how much data there is to transfer, and whether or not you are moving over to Office 365 completely, or if you are creating a hybrid setup. 

CRT Network Solutions can tailor our migration services to whatever best fits the needs of your business. To this end, we can provide different migration methods, allowing you to choose the one that best suits your business’ needs: 

Cutover Migration

This Office 365 email migration option is for businesses and organisations who wish to migrate the contents of their users’ mailboxes from their source email system to Office 365 all at one time. This option is recommendable when: 

  • You are using an on-premises Exchange organisation like Microsoft Exchange Server 2003, Microsoft Exchange Server 2007, Microsoft Exchange Server 2010, Microsoft Exchange Server 2013, or Exchange Server 2016
  • Your on-premises Exchange organisation comprises fewer than 2,000 mailboxes.

Staged Migration

This email migration option is ideal for businesses and organisations who wish to migrate the contents of their user mailboxes from their source email system in stages rather than all at once. Though it can take longer, a staged migration can provide windows during which we can scan for faults, security concerns or improvements that may benefit your business. A staged migration can also require on-premises synchronisation and other technical fixes to ensure that your Office 365 email migration goes ahead smoothly.

Hybrid Migration 

Whether you are looking to implement a hybrid setup for your business indefinitely, or if it will be an interim situation before moving entirely over to the cloud, a hybrid migration can offer many benefits. This option provides your business with the features and facilities that their on-premises email system enabled with the added benefit of the seamless look, feel and email experience of Office 365.

IMAP Migration

This option is primarily for businesses and organisations that are not making use of Exchange mail systems, including external mail platforms like GMail. This migration option will only import email messages. During IMAP migration, preparation often takes longer than the migration itself because Exchange mailboxes will need to be created for each user, and a CSV or similar file with email addresses, usernames and passwords will need to be created.

microsoft teams migration

Planning for Your Business'

Office 365 Email Migration

Proper planning is crucial when migrating your email to Office 365. By taking the time to assess your current email systems and user data, and to plan for the migration itself, will undoubtedly prevent mistakes and data loss. It may be a worthwhile exercise to have CRT Network Solutions prepare whichever of the following sub-plans are applicable to your business to help ensure that your Office 365 email migration goes ahead as smoothly as possible.

User-by-User Plan 

Although it can be stressful, an email migration can also provide you with the perfect opportunity to tidy up your email system. Any of your current employees/staff/coworkers who are users will usually migrate with the same data, but previous employees’ or users’ data can be migrated to shared inboxes to avoid incurring additional license fees and to ‘clean up’ your systems. 

This also allows you to check how many email accounts you have active and assess whether you can eliminate the redundant accounts. The fewer email accounts you have, the fewer opportunities there are to breach your systems and access your business’ data. 

Malware and Spam Filtering Plan

Spam and malware are risks that all businesses face when they operate online. That is why we help our clients develop a spam and malware filtering plan during their Office 365 email migration. 

Device and Mail Client Plan 

We will create a catalogue of existing mail clients or devices that your business is using to assess whether you will need to move to a new client or device. Though there are a wide range of clients and devices that can integrate and work with Office 365, Outlook is often the client of choice due to its simplified administration and easy collaboration facilities.

Regardless of whether or not your Office 365 email migration will be complicated, it is highly advisable to partner with an experienced, trained IT service company that understands the great technicalities involved with moving over such important data. Outsourcing your migration will also ensure that you and your business can continue to operate and function with as little interruption or disturbance as possible. If your business needs help with Office 365 email migration, be sure to get in touch with CRT today!

Partner with CRT Network Solutions

For Your Office 365 Email Migration Needs

We are experts in Microsoft server support, network support, and supporting workstations. We are familiar with a wide range of softwares to do with various industries such as Accounting, Legal Firms, Medical IT and general business.

We provide fast and friendly IT services and support across Australia. We have several years of IT experience and aim to help you move your business forward. We offer a range of IT support services, which are guaranteed to help resolve any IT issues your business may be experiencing. Get peace of mind by letting us manage your entire IT infrastructure. We take responsibility and are highly accountable for your IT network and IT support services.

We manage servers, desktops, software, networks and IT security for small to medium-sized businesses.

At CRT, we provide professional IT services to our clients and understand the value of your business’ technology infrastructure. Therefore, we bring our services right to your doorstep. We make sure that we are able to help and assist you and your business. Our team of specialists is ready to support your business, no matter the situation.

With our equipped specialists and excellent staff, it is possible for us to offer clients the best support. From the word ‘go’ our team is focused, committed and trustworthy. They value the client’s business. Therefore, they will do whatever it takes to provide them with the best service. With us, you are guaranteed secure and reliable IT.

office 365 tenant migration
  • We are an IT support company that knows how to support business IT networks.
  • We keep your network data safe and secure.
  • We provide the right advice for your business network.
  • All our staff are highly trained and understand networking IT processes.
  • We are proficient in Microsoft servers and other software products.
  • Responsive business network IT support that you can trust.

Partner with CRT Network Solutions

If you need IT services, you’ve come to the right place! As a business IT services provider, we understand your business’ IT needs. We have experience providing support for various different types of computers, including laptops, desktops, MACs, and more. We offer onsite and remote IT services to ensure we can get your equipment working again as soon as possible. We are a reputable IT support company offering friendly, competitive IT support and IT services. We are familiar with a wide range of softwares, including those for accounting and legal firms, medical IT and general business. We are also experts in Microsoft server support, network support and supporting workstations. 

We have several years of experience in providing managed IT services and support and aim to help you move your business forward. We offer a range of managed IT services, which are guaranteed to help solve your IT support and related services problems. Get peace of mind by letting us manage your entire IT infrastructure – we even offer cloud hosting services! We take responsibility and are highly accountable for your IT network and IT support services. We can manage servers, desktops, software, networks and IT security for small to medium-sized businesses. 

We know how crucial your IT infrastructure and equipment is to the day-to-day runnings of your business. That’s why we offer fast, affordable and convenient IT services to businesses. We are prompt and respond quickly to incoming queries, and we always aim to get you back up and running in no time. We even come to you! Are you looking for IT or 365 Microsoft Office support services, but are not sure if we’re the right IT support company for you? We pride ourselves on our fast turnaround times, friendly service and affordable pricing. At CRT, the job is done when you are satisfied with your products and services.

IT Support Brisbane

We have IT Support staff ready to take your call and assist your Brisbane based business. All our IT Support staff are experienced and can quickly assist to resolve any IT related issue your staff or business is experiencing. IT Support Brisbane?

IT Support Sunshine Coast

We have IT Support staff ready to take your call and assist your Sunshine Coast business. All our IT Support staff are experienced and can quickly assist to resolve any IT related issue your staff or business is experiencing. IT Support Sunshine Coast?

Onsite and Remote Support

Our staff are highly trained in providing reliable IT support for your business needs. Using our in house tools we can provide responsive IT support remotely, or visit onsite when the need arises.

Server and Network Installation

We know server infrastructure. Whether its a minor upgrade to an existing network, major retrofit of new technology or a fresh fit-out of a new office – we can help!

Hardware Supply and Installation

With so many vendors & options, do you know what your equipment is really costing you? We can guide you through the procurement process to make sure you have the right gear for the job & more importantly the best support for your team.

Moving to the Cloud

We can help with moving your infrastructure to the cloud, maintaining your current cloud services, following best cloud practices and maintaining security for your cloud data. Getting the best bang for your buck without compromising fault tolerance.

Service Level Agreements

We provide different levels of service agreements ranging from Server maintenance to installation of workstations & hardware. Some clients just need the assurance that their back up systems are working on a daily basis and they need us to proactively monitor this process.


Secure Access

A must in today’s modern world, it has never been easier for staff, hackers & the opposition to gain access to sensitive information. We equip you with everything you need to keep your business safe from the outside world by making sure your anti virus, firewalls and critical updates are all up to date and working.