Genie Medical Cloud Hosting

Genie Medical Cloud Hosting | Genie Medical Cloud Solutions | Genie Cloud Services

Host your Genie Medical Software in the Cloud

Are you looking to host your existing Genie Medical practice data in the cloud, or are you starting a new medical practice using Genie Medical, and want to get started off on the right foot?

Let CRT Cloud assist you in migrating your business into cloud computing. Speak to one of our experts to discuss your Genie Medical cloud requirements.

We have been dealing with cloud based infrastructure for a few years now and have successfully migrated some medical practices into cloud hosted technology.

Let us help choose the best hosting option. We will help you navigate through the options and choose the best method, whether fully hosted, partially or hybrid hosting, or possibly no cloud technology at all.

Important requirements for medical practices are

  • Genie Medical Data must be kept secure
  • Genie Medical Data must not leave Australia
  • Medical Practices must have a fault tolerant backup
  • Medical Practices must have a reliable disaster recovery plan.

Genie Medical IT Support
CRT Cloud

We can help with

  • Moving your existing Genie Medical data to the cloud
  • Maintaining your current cloud services
  • Following best cloud practices that are compatible with Genie Medical
  • Getting the best bang for your buck without compromising fault tolerance – should a Data centre get compromised, we have solutions to automatically account for this and keep you up and running.
  • Maintaining security for your cloud data.

In a Hybrid solution you may choose to host your data locally, but backup to the cloud.

We can put backup infrastructure in place that will allow us to launch a temporary remote environment in a hurry.

This temporary remote environment will give you the necessary infrastructure that your medical centre can operate from. This will minimise the downtime.

Advantages of a Fully Cloud Hosted solution

  • Your Genie Medical data can be accessed remotely from your other sites
  • Cloud infrastructure allows for better Genie Medical cloud backups, and better cloud restore options
  • Genie Medical Cloud restoration can occur in minutes, not hours
  • Data centres are scattered around Australia, which means in the unlikely event that one data centre gets compromised, we can launch your medical director server environment form another part of Australia – in a matter of minutes. If you pay enough for this particular service, we can get this to happen automatically.
  • Onsite support costs reduce

 

If you have any questions regarding hosting your Genie Medical data in the cloud, please give us a call, we would be happy to help you.

Choose CRT for the best Medical IT Support

What to look for

We are a company that is experienced in supporting the healthcare industry. We fully understand the liability associated with keeping Medical Data safe and secure.

We are always available in times of emergency. We operate from 8:30 am – 5:00 pm Mondays to Fridays. Our after hours IT support number is always manned.

We look after a number of Medical Practices in Brisbane and on the Sunshine Coast. We know when to perform updates, which is after hours. We also know that Doctors are a Medical Practices most important asset. We word hard at making sure their computers are always operating efficiently. We also know that the reception desks are the other most important pc’s on the network. Having a build up of unhappy patients at the reception desk is not good, so we strive to keep those pc’s running as fast as possible.

Genie Medical Backups

When backing up your Genie software, it is important to use the backup that Genie uses in conjunction with backing up the entire Genie folder itself. When you are on one of our Maintenance Agreements, we log in to your Server on a daily basis and ensure that backups are running smoothly. We suggest that all of our Medical clients are on one of our maintenance agreements.

Medical Practice Accreditation

We will help you achieve accreditation for your medical practice. We know all the accreditation rules and we have an accreditation document that we can share with you, that we will help you fill out to achieve accreditation.

Medical Data Security

When we talk about medical data security we talk about keeping unwanted visitors to your network locked out. A common theme today is for medical centres to get hacked and to have all their data encrypted. We make sure that they are no security loopholes on your network that will allow this.

Responsive Help Desk

We have a responsive help desk always ready to take your call. Our IT support staff have a lot of knowledge in the medical industry and have a lot of knowledge surrounding the various medical programs that your medical centre might use. We can help you get your software issues resolved quickly.

Medical software supported

Below is a list of the medical software that we support on a day-to-day basis. We also support other medical software that is not listed here. If you have any needs regarding your medical software and it is not listed here, still do you give us a call, most medical software does work the same. We still know what to look out for, and we will work closely with your medical software vendor if needed.

Medical Program Updates

We provide medical updates after hours to both the servers and the workstations. We ensure that there is a reliable backup prior to running a medical update. This is important because sometimes the medical updates can corrupt the database. Therefore, we always ensure that we have a good backup that is recent prior to running the medical updates. We also run these updates afterhours so that there is no downtime to the practice.

Industries we serve

Managed IT services customized for the Healthcare Industry

CRT – The most Trusted Medical IT Support provider in QLD

Data Integrity

CRT ensures your backups are secure and integral by performing routine test restores of your data.

Server Monitoring

CRT provides 24/7 around the clock monitoring of your server keeping systems secure and efficient.

CRT Firewall

CRT will monitor your firewall always ensuring your systems are kept safe and secure.

Network

CRT will ensure that there are no bottlenecks on your network hindering speed and efficiency of your medical programs.

Antivirus

CRT have a managed enterprise grade Anti Virus that will protect your PC’S , SERVER’S and Network from attacks from the outside world.

Accreditation

CRT follows strict processes to comply with accreditation standards. We can help you achieve accreditation for your practice.

Network IT Policy

CRT will help you develop an IT policy that adheres to medical standards for your staff.

Help desk

CRT maintains a high level of availability to trained staff that are always ready to take your call.

Medical IT

We provide Medical IT Support to multiple Medical Practices throughout Australia.

Medical

CRT Network Solutions ensure an efficient network, affording you peace of mind when running a busy practice.

When we look after your practice, you know that your IT requirements are being expertly managed.

N

Initial practice setup

N

Supply of equipment

N

Networking & Reliable Server Support

N

Remote access for doctors, etc, via secure methods

N

Secure and Reliable backup systems

N

Computer and Network Support

Medical Software

We currently provide support but are not limited to the following software:

N

Genie Medical

N

Stathealth

N

Comrad / IntelliViewer

N

Blue Chip

FAQ.

Is my Genie Data safe in the cloud?

In a non cloud environment, once you connect your clinic to the internet, you already expose you medical data to the cloud and it needs to be made secure.
With our cloud environments we take the following precautions to keep your data secure...
1. Everything is kept behind a. secure firewall.
2. We use Multi Factor authentication, or 2FA.
3. We limit login attempts.
4. We implement GEO blocking if required.
5.We routinely change passwords
6.We enforce a strict password policcy and ensure strong passwords on ALL accounts.

How do I backup my Genie Medical Data?

It is important to not only use the built in Genie backup, but also to get a complete copy of the Genie Medical Folders.

We make sure to get both copies in our cloud environment, and the backup gets stored on a different hosting platform to increase redundancy.

Do you provide 24/7 IT Support?

We provide 24/7 IT support to our existing clients. Time is billed at time and a half for after hours support, and it is reserved for emergencies only.

How much does After Hours IT Support Cost?

Some IT Businesses charge double time, plus an elevated callout fee for after hours calls. We charge time and a half, and depending on your location, we will charge a callout fee.