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Dental IT Support – Dental IT Services – Dental Software support

 

We provide Dental IT Support to Dental practices in Brisbane and on the Sunshine Coast.

Our technicians understand all the IT infrastructure that surrounds running a successful Dental practice. We travel all over Brisbane and the Sunshine Coast to provide onsite support and remote support to Dentists.

We work with all dental clinic software providers in Australia.
You will find that our IT services to your Dental practice is of a very high standard.

We will optimise your network for speed
to keep Dentists happy

We secure your Dental data. We provide secure remote access to your data if this is required by one of the Dentists.

 

Please contact one of our IT technicians if you require Dental IT support at your practice.

 

With in-house IT Support tools we closely monitor your Dental Practice’s network server and critical infrastructure to ensure it is functioning efficiently. We closely monitor your daily backups and perform test restores and regular maintenance of your dental IT systems.

 

All our support engineers have knowledge of your site, and can respond to any IT issues at your clinic. We provide both remote IT support and onsite IT support and take care of all the dental clinics IT updates.

We use in-house tools to maintain your site

we closely monitor your server and infrastructure to ensure minimise any downtime

We are very proactive in our approach

We schedule test restores of the dental practice databases to ensure the integrity of the backups

We ensure you have a reliable back infrastructure in place

Our team is highly trained in Dental IT

What to look for

Dental IT Support

You need a company that is experienced in supporting the dental industry. This is important as we understand the liability associated with Dental Data and we strive to keep your dental data safe and secure.

You need an IT company that is always available. We operate from 8:30 am – 5:00 pm Mondays to Fridays. We have an after hours IT support number that is always manned.

You need a company that understands the needs of a busy dental practice. We know when to perform updates, which is after hours of course. We also know that Dentists are a Dental Clinics most important asset, so we word hard at making sure their computers are always operating efficiently. We also know that the reception desks are the other most important pc’s on the network. Having a build up of unhappy patients at the reception desk is not good, so we strive to keep those pc’s running as fast as possible.

Dental Backups

When you are on one of our Maintenance Agreements, we log in to your Server on a daily basis and ensure that backups are running smoothly. We suggest that all of our Dental clients are on one of our maintenance agreements.

Dental Data Security

When we talk about dental data security we talk about keeping unwanted visitors to your network locked out. A common theme today is for dental clinics to get hacked and to have all their data encrypted. We make sure that they are no security loopholes on your network that will allow this.

Dental software supported

Below is a list of the dental software that we support on a day-to-day basis. We also support other dental software that is not listed here. If you have any needs regarding your dental software and it is not listed here, still do you give us a call, most dental software does work the same. We still know what to look out for, and we will work closely with your dental software vendor if needed.

Accreditation

We will help you achieve accreditation for your dental practice. We know all the accreditation rules and we have an accreditation document that we can share with you, that we will help you fill out to achieve accreditation.

Responsive Help Desk

We have a responsive help desk always ready to take your call. Our IT support staff have a lot of knowledge in the dental industry and have a lot of knowledge surrounding the various dental programs that your dental clinic might use. We can help you get your software issues resolved quickly.

Dental Updates

We provide dental updates after hours to both the servers and the workstations. We ensure that there is a reliable backup prior to running a dental program update. This is important because sometimes the dental updates can corrupt the database. Therefore, we always ensure that we have a good backup that is recent prior to running the dental updates. We also run these updates after hours so that there is no downtime to the clinic.

Dental

CRT Network Solutions ensure an efficient network, affording you peace of mind when running a busy clinic.

When we look after your clinic, you can rest assured that your IT requirements are being expertly managed.

N

Initial clinic setup

N

Supply of equipment

N

Networking & Reliable Server Support

N

Remote access for doctors, etc, via secure methods

N

Secure and Reliable backup systems

N

Computer and Network Support

Dental Software

We currently provide support but are not limited to the following software:

N

Exact Dental

N

Oasis

Industries we serve

Managed IT services customized for Dental Clinics

CRT – The most Trusted Dental IT Support provider in QLD

Data Integrity

CRT ensures your backups are secure and integral by performing routine test restores of your data.

Server Monitoring

CRT provides 24/7 around the clock monitoring of your server keeping systems secure and efficient.

CRT Firewall

CRT will monitor your firewall always ensuring your systems are kept safe and secure.

Network

CRT will ensure that there are no bottlenecks on your network hindering speed and efficiency of your medical programs.

Antivirus

CRT have a managed enterprise grade Anti Virus that will protect your PC’S , SERVER’S and Network from attacks from the outside world.

Accreditation

CRT follows strict processes to comply with accreditation standards. We can help you achieve accreditation for your practice.

Network IT Policy

CRT will help you develop an IT policy that adheres to medical standards for your staff.

Help desk

CRT maintains a high level of availability to trained staff that are always ready to take your call.

Dental IT

We provide Dental IT Support to multiple Dental Clinics throughout Australia.