Service Level Agreements

We provide different levels of service agreements ranging from Server maintenance to installation of workstations & hardware. Some clients just need the assurance that their back up systems are working on a daily basis and they need us to proactively monitor their server for future failure whilst other clients want a fixed cost to cover all their IT support ranging from their server to all their work stations.

Please call us to assess your IT support requirements.

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The Most Trusted Business IT Support provider in QLD

Data Integrity

 CRT ensures your backups are secure and integral by performing routine test restores of your

Server Monitoring

CRT provides 24/7 around the clock monitoring of your server keeping systems secure and efficient

CRT Firewall

CRT will monitor your firewall always ensuring your systems are kept safe and secure.
Network

Network

CRT will ensure that there are no bottlenecks on your network hindering speed and efficiency of your business programs.

Antivirus

CRT have a managed enterprise grade Anti Virus that will protect your PC’S , SERVER’S and Network from attacks from the outside world

Accreditation

CRT follows strict processes to comply with accreditation standards. We can help you achieve accreditation for your business

Network IT Policy

CRT will help you develop an IT policy that adheres to business standards for your staff. Often attacks come in from staff accessing personal email on your network. We have number of checklists in place to keep your network and business data secure.

Help desk

CRT maintains a high level of availability to trained staff that are always ready to take your call. Our office hours are Monday to Friday 8:30am – 5-00pm, Our emergency number is 0433 835 115. We are always available for you.