Fast Response, Quality Service, 24/7 Technical Monitoring
Fast Response, Quality Service, 24/7 Technical Monitoring
CRT Network Solutions has been providing IT support to Brisbane businesses since 2006. Our team knows the systems you run, responds fast when something breaks, and works with you to keep things running so they don't break in the first place.
20+ 5 Star Reviews
Chat to our friendly team for a free, no-obligation quote for IT support services.
Working with leading suppliers...
Under 3-Minute Call Response: Speak with a senior tech within minutes.
Instant Remote Support: Remote support is available for immediate IT assistance.
Under 3-Minute Call Response
Speak with a senior tech within minutes.
Instant Remote Support
Remote support is available for instant IT assistance.
A lot of Brisbane businesses we work with had the same experience before they came to us: they had an IT company, things were fine when nothing was going wrong, and then something did go wrong, and the response was slow, impersonal, or just not good enough.
We run things differently. Our based team already knows your network, your systems, and your people. When you call, you get someone who has context. We don't ask you to re-explain your setup every time.
Our office is in Fortitude Valley, which means we can have a tech onsite at your Brisbane office quickly when remote support isn't enough. We also have a presence on the Sunshine Coast for clients in that region.
Our team is trained across Microsoft 365, server management, networking, and cybersecurity. But what matters more than certifications is that our technicians understand how your specific organisation uses its technology, and they support it accordingly.
We charge a per-user fee that includes IT support and the cybersecurity and backup infrastructure your business needs. You won't receive separate line items for antivirus or surprise invoices for after-hours work. You'll also know what you're paying each month.
Not every business needs the same level of support. Some of our clients don’t have an IT person at all, so we’re their entire IT department. Others have someone internal who handles the day-to-day stuff but needs us for the bigger picture: security, infrastructure, planning.
Either way, if you’re on one of our managed plans, we include vCIO services. (In plain terms, that means we’re not just waiting for something to break). We’re checking in on your systems regularly, flagging things that need attention, and thinking about what your tech setup should look like six or twelve months from now. That’s built into the per-user cost.
Ongoing monitoring, maintenance, and support for your entire IT environment. We manage your hardware, software, network, and user systems so your team can focus on their work.
Strategic technology planning aligned with your business goals. We review your infrastructure regularly and recommend changes before problems appear.
Cloud-based backup with rapid disaster recovery. If something goes wrong, whether it’s hardware failure, ransomware, or accidental deletion, your data is recoverable.
Your network is the foundation on which everything else runs. We handle the design, installation, and ongoing management, whether that’s cabling and switches in the office, reliable Wi-Fi coverage across your floor plan, or VPN access so your remote staff can connect without hassle.
Layered security across your entire organisation: firewalls, endpoint protection, email filtering, MFA, and 24/7 monitoring. We align our approach with the Essential Eight framework.
Microsoft 365 migration, setup, and ongoing management. We help Brisbane businesses move to the cloud and actually get value from the tools they’re paying for.
Business phone systems designed for flexibility. Whether your team works from the office, from home, or across multiple locations, your communications stay reliable.
We source, configure, and deploy the technology your business needs. Everything is set up, tested, and supported locally.
When it comes to IT support in Brisbane, we combine local expertise, innovative technology, and a customer-first approach to keep your business secure, connected, and productive. Our proactive support model ensures your systems run smoothly — so you can focus on growing your business.
You won’t get passed around. Our Brisbane team already knows your setup, your people, and what happened last time you called.
We’re the preferred IT contractor for Best Practice, Medical Director, and Zedmed. If your industry has compliance requirements around data, we’ve been living in that space since 2006.
We monitor your systems 24/7, and our average call response is under three minutes. Our office is in Fortitude Valley if something needs a person on site.
That’s the whole point. Patching, health checks, and infrastructure reviews. It’s all happening in the background as part of your plan.
Endpoint protection, email filtering, MFA, and monitoring (not quoted separately). We follow the Essential Eight because it works.
We’re happy to talk through your setup and give you an honest opinion on where things stand. No commitment, no pitch.
CRT Network Solutions delivers dependable managed IT support services which are backed by certified technicians and real-world experience. We help local businesses stay operational and compliant with fast response times, proactive monitoring, and cyber security-driven IT support.
Switching IT providers is one of those things that feels like it should be harder than it is. Most of our clients are surprised by how straightforward it turns out to be.
We sit down with you (or jump on a call) and go through what you're currently running, what's working, and what isn't. You get an honest assessment and a plan of action.
Based on what we find, we put together a support plan that fits your organisation. That might cover managed IT, Microsoft 365, cybersecurity, cloud, network management, or all of it.
Our team manages the transition while your business keeps running. Once you're onboarded, it's proactive monitoring, regular maintenance, and a helpdesk that's always available.
We work with businesses across healthcare, dental, legal, accounting, real estate, construction, and general professional services. We have particular depth in healthcare IT, where we're the preferred contractor for major medical software providers and regularly assist practices through accreditation.
Yes. A number of our clients have someone internal handling day-to-day tech tasks while we manage the infrastructure, security, and strategic planning. We also step in for overflow support or specialist projects that are outside the internal team's expertise.
Our managed plans cover proactive monitoring, network management, cybersecurity (including endpoint protection, MFA, and email filtering), cloud services, backup, and helpdesk support. We also include vCIO services, which means regular technology reviews and strategic planning at no extra cost.
With ad-hoc (or break-fix) IT support, you call someone when something goes wrong and pay per job. There's no ongoing monitoring, no one watching your systems between calls, and no strategic planning. A managed service provider looks after your IT environment on an ongoing basis, for a fixed monthly fee. That includes proactive monitoring, regular maintenance, security, and helpdesk support. Most Brisbane businesses we work with switched to managed services because they got tired of only hearing from their IT company after something had already gone wrong.
A few signs that usually come up: your team is losing time to recurring tech issues, you're not confident your data is properly backed up, you don't have a clear picture of your security posture, or you've outgrown the point where one person can handle everything. If your organisation relies on its systems to operate day-to-day and you don't have a dedicated internal IT team, a managed service provider is worth a conversation.
Yes. Most issues are resolved quickly via remote support. When something needs hands-on attention, our Brisbane-based team can be at your office promptly. We also support organisations with staff working remotely across multiple locations.
Our average call response time is under three minutes. For critical issues, our team is available immediately. For non-urgent requests, we prioritise based on impact and keep you informed throughout.
We charge a per-user fee that covers IT support, cybersecurity, and backup. You get a clear quote upfront and the same amount on your invoice every month. No separate charges for antivirus, no extras for remote support.
The ones we see most often are businesses running on ageing infrastructure they've outgrown, Microsoft 365 environments that were set up in a hurry and never properly configured, weak or nonexistent cybersecurity (especially around email and remote access), and no real backup or disaster recovery plan.
A lot of Brisbane SMBs also struggle with the shift to hybrid work, where staff need reliable remote access to files and systems that were originally set up for an office-only environment. These aren't unusual problems, but they do need expert attention before they turn into something more expensive.
It depends on your setup, but for most of our Brisbane clients it involves some combination of: managed IT support across all devices and users, Microsoft 365 setup and ongoing management, cybersecurity aligned with the Essential Eight framework, cloud migration from legacy on-premise servers, network design and management (including VPN for remote staff), VoIP phone systems, and backup and disaster recovery.
We also offer hardware and software procurement so everything is sourced, configured, and supported by the same team. The specifics get worked out during the initial assessment based on what your organisation actually needs.
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Since opening our doors in 2006, CRT Network Solutions has been delivering fast, secure, and proactive IT Support in Brisbane. Our local team helps small and medium businesses stay secure, connected, and productive with comprehensive IT support. We focus on implementing layers of Cyber Security protection at every touchpoint of their business.
Chat to our friendly team for a free, no-obligation quote.
Level 1/76 Brunswick St, Fortitude Valley QLD 4006
Tel: 1300 760 339
Email: info@crtnetworksolutions.com.au
